Contact LisaLise

Please use the form on the right to contact LisaLise.

Copenhagen, Capital Region of Denmark,

LisaLise offers custom cosmetics and formulations using predominately plant-based ingredients

Terms & Conditions

All LisaLise products and services are according to these terms and conditions.

Terms and Conditions


Ownership of the Website

The Website is owned and operated by LisaLise, Copenhagen, Denmark. This document governs your relationship with Access to and use of this website and the products and services available through this website (collectively, the 'Services') are subject to the following terms, conditions and notices (the 'Terms of Service'). 

By using the Services, you are agreeing to all of the Terms of Service, as may be updated from time to time. Please check this page regularly to take notice of any changes made in the Terms of Service.

You are LisaLise's valued customer, and we collect and store information about you so that we can best service you. We collect information from you so that we are able to provide you with an efficient and helpful experience using our Website and to provide you with excellent and ongoing customer service at all times.

Access to this Website is permitted on a temporary basis, and we reserve the right to withdraw to amend the services without notice. We will not be liable if for any reason this Website is unavailable at any time or any period. Form time to time, we may restrict access to some or all arts of this website.

Purpose of the Web Site

The Web Site has been designed to provide general information about LisaLise and its business and to offer the opportunity to purchase LisaLise products and services. The information provided at the Web Site is not intended to provide medical advice. You should not construe LisaLise‘s publication of any content on the Web Site as any warranty or guarantee of any strategy, recommendation, treatment, action or application of any product. Users of the Web Site should be aware that no regulatory agency has deemed the products described here into being effective or intended to diagnose, treat, cure or prevent any disease.

Intellectual Property Rights

It is the policy of LisaLise to enforce its and its licensors’ intellectual property rights to the fullest extent permitted under law. The entire contents of the Web Site, including but not limited to any associated text, software, photos, video, graphics, audio and other materials, are protected by international copyright and trademark laws. LisaLise owns or licenses the copyrights to all content on the Website and all of the trademarks, service marks, trade names, service names, trade dress and products on the Website (“Content”). Except for accessing the Website in accordance with these Terms of Use for personal and internal purposes, you may not use, modify, copy, reproduce, republish, upload, post, transmit, decompile, reverse engineer, disassemble, distribute or otherwise exploit any of the Content, in whole or in part, without the express written permission of LisaLise or, in the case of content licensed by LisaLise from third parties, the entity that is credited as the copyright holder of such licensed content. Except as set forth above, nothing on the Website should be construed as granting any license or right to use any Content without the written permission of LisaLise. Any and all rights not expressly granted herein are reserved by LisaLise. The Website and the information contained and referenced herein are for informational purposes only. Request for permission to reproduce any information contained on the Website should be addressed to LisaLise at

You agree that you will not directly or indirectly export, re-export, or knowingly permit the export or re-export, of the Website or any Content to any country or otherwise use the Website or any Content in violation of any applicable export or other laws and regulations of the United Kingdom, United States of America, Canada, Australia, France, Ireland, Denmark or any other country.

Prohibited Use of the Web Site

You agree not to use the Website or the Content to: (i) restrict or inhibit others from using and enjoying the Website; (ii) gain unauthorised access to other computer systems or networks; (iii) store, collect or disclose any information except as strictly necessary to use the Website; or (iv) impersonate or otherwise misrepresent any person or entity, or make false or misleading indications of origin or fact.

You agree not to use the Website or the Content to transmit or upload: (i) unauthorized advertising, promotional materials, junk mail, “spam”, chain letters or any other form of unauthorized solicitation;(iii) any material that violates or infringes the rights of third parties; (iv) any virus or any programs or component designed to interrupt, destroy or limit the functionality of any computer software, hardware or telecommunications equipment; (v) any material that is unlawful, threatening, abusive, harmful, harassing, defamatory, tortious, hateful, racially, ethnically or otherwise objectionable, obscene, sexually explicit or indecent.

Without limiting the foregoing, you agree to comply with all applicable laws, rules and regulations that apply to your use of this Website. You, and not LisaLise, shall be responsible for ensuring that your use of the Website and Content does not constitute a criminal offense, give rise to civil liability or otherwise violate any applicable law, regulation or ordinance, including, but not limited to, United Kingdom, United States of America, Canada, Australia, France, Ireland, Denmark law regarding the transmission of technical data.

You agree to obey the requirements, procedures and policies of computer systems connected to the Website. LisaLise shall have the right, but not the obligation, to monitor or review your conduct on the Website.

Personal Information

In consideration of your use of the Website, you represent that you are at least 18 years of age, or the legal age to form a binding contract in your jurisdiction if that age is greater than 18 years of age, and you agree to provide accurate and complete information about yourself. The Web Site may only be used by individuals who can form legally binding contracts under applicable law.

Without limiting the foregoing, the Website is not available to children (persons under the age of 18). If you are under the age of 18, you may use the Website only in conjunction with, and under the supervision of, your parent or guardian who has agreed to the Terms of Use. If you do not qualify, do not use the Website.

Privacy Policy

Our privacy policy sets out how we use your information. By using this Website, you consent to the processing described therein and warrant that all data provided by you is correct.

This privacy policy explains the following:

  • what information we may collect about you

  • how we will use information we collect about you

  • whether we will disclose your details to anyone else

  • your choices regarding the personal information you have provided to us

As stated above, LisaLise is committed to safeguarding your personal information. Whenever you provide such information, we are legally obliged to use your information in line with all laws concerning the protection of personal information, including the Data Protection Act 1998 (these laws are referred to collectively in this Privacy Policy as the “data protection laws”).

The website contains hyperlinks to websites owned and operated by third parties. These third party websites have their own privacy policies, including cookies, and we urge you to review them. They will govern the use of personal information you submit or are collected by cookies whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

What information LisaLise collects

We may ask for personal information about you. This can consist of information such as your name, e mail address, postal address, telephone or mobile number. Different web-pages may ask for different personal information.

By entering your details in the fields requested, you enable LisaLise to provide you with the services you select.

LisaLise also uses cookies and collects IP addresses (an IP address is a number that can uniquely identify a specific computer or other network device on the internet). We use analysis software to look at IP addresses and cookies for the purpose of enhancing your user experience. This information is not used to develop a personal profile of you and the log files are regularly purged.

How will LisaLise uses the collected information

LisaLise will use your personal information for a number of purposes including the following:

For providing services to you in the way of sending goods to your address.
IP addresses are used to identify the location of users, the number of visits from different countries and also to block disruptive use; and

To analyse and improve the services offered on our website, e.g. to provide you with the most user-friendly navigation experience.

Where we propose using your personal information for any other uses we will ensure that we notify you first. You will also be given the opportunity to withhold or withdraw your consent for your use other than as listed above.

When will LisaLise contact you

LisaLise may contact you:

  • in relation to the order you have placed on the website to ensure that we can deliver products to you

  • where you have opted to receive further correspondence

Will you be contacted for marketing purposes

LisaLise won’t contact you for marketing purposes, or promote new services to you unless you specifically agree to be contacted for these purposes by opting in to our newsletter.

Will your personal information be shared with anyone else

LisaLise will keep your information strictly confidential except where disclosure is required or permitted by law (for example to government bodies and law enforcement agencies).

Changes to Privacy Policy

This privacy policy may be updated from time to time, so you may want to check it each time you submit personal information to any LisaLise website. 


This Website and all Content, functions, materials and information made available on or accessed through the Website, are provided “as is,” without any warranty of any kind. Without limiting the foregoing, to the fullest extent permissible by law, LisaLise and its subsidiaries and affiliates (a) make no representation or warranties of any kind whatsoever (i) regarding the Website, the Content, or any other materials, information and functions made accessible by or accessed through this Website, for any products or services or hypertext links to third parties, or for any breach of security associated with the transmission of sensitive information through the Website or associated materials or any linked website; or (ii) that the materials on this Website conform to your local laws; (b) hereby disclaim any and all warranties, whether express, implied or statutory, including, without limitation, any warranties of title, non-infringement, merchantability and fitness for a particular purpose. Without limiting any of the foregoing, LisaLise makes no warranties or representations as to the accuracy or completeness of this Website, the Content, or any other materials, information or functions made accessible by or accessed through this Website. The above limitations may not apply to you, to the extent that applicable law may not allow the exclusion of implied warranties. LisaLise may change the Web Site at any time, including without limitation to the products, services, and prices described in the Website, but does not assume any responsibility to update it.

To the fullest extent permissible by law, LisaLise shall not be responsible or liable to you or any third parties claiming through or under you under any circumstances for any lost profits, lost data, equipment downtime, or for any indirect, consequential, special, or exemplary damages or losses, arising out of your access, use or inability to use this Website or any content, including but not limited to interruptions or delays in transmission, regardless of the type of claim or the nature of the cause of action, even if LisaLise has been advised of the possibility of damage or loss. If you are dissatisfied with the Website, do not agree with any part of this agreement, or have any other dispute or claim with or against LisaLise related to the Website or any Content, your sole and exclusive remedy is to discontinue use of the Web Site. The foregoing limitations shall apply notwithstanding any failure of essential purpose of any limited remedy, and to the extent applicable law may not allow the limitation or exclusion of liability of incidental or consequential damages, the foregoing limitation may not apply to you. You acknowledge and agree that in the absence of this limitation of liability these Terms of Use would be materially different or you would not be granted access to the Website.


You shall indemnify, defend and hold harmless LisaLise, its officers, directors, shareholders, employees, agents and representatives against all liability, demands, claims, costs, losses, damages, recoveries, settlements and expenses including without limitation interest, penalties, legal fees, accounting fees, and expert witness fees arising out of or related to (i) your use of the Web Site or the Content and (ii) any breach or non-compliance by you of these Terms of Use. LisaLise shall have the right at its own expense, but not the obligation, to assume the exclusive defense and control of any matter subject to indemnification by you, and you shall not in any event settle any matter without the prior written consent of LisaLise.

LisaLise reserves the right to seek all remedies available at law or in equity for violations of these Terms of Use, including the right to block access from a particular internet address to the Web Site.

Third Party Links

To provide increased value to our Users, we may provide links to other websites or resources for you to access at your sole discretion. You acknowledge and agree that, as you have chosen to enter the linked website we are not responsible for the availability of such external sites or resources, and do not review or endorse and are not responsible or liable, directly or indirectly, for the privacy practices of such websites, the content of such websites, including (without limitation) any advertising, content, products, goods or other materials or services on or available from such websites or resources or the use to which others make of these websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such advertising, content, products, goods or other materials or services available on such external websites or resources.

Terms of Sale

By placing an order you are offering to purchase a product on and subject to the following terms and conditions. All orders are subject to availability and confirmation of the order price. Dispatch times may vary according to availability and subject to delays resulting from postal delays or force majeure for which we will not be responsible.

In order to contact with LisaLise you must be over 18 years of age and possess a valid credit or debit card issued by a bank acceptable to us. LisaLise retains the right to refuse any request made by you. If your order is accepted we will inform you by email and we will confirm the identity of the party which you have contracted with. This will usually be but may in some cases be a third party. Where a contract is made with a third party, is not acting as either agent or principal and the contract is made between yourself and that third party and will be subject to the terms of sale which they supply you. When placing an order you undertake that all details you provide us are true and  accurate, that you are the authorized user of the credit or debit card used to place your order and that there are sufficient funds to cover the cost of the goods. The cost of foreign products and services may fluctuate. All prices advertised are subject to such changes.

a) Our Contract

When you place an order, you will receive an acknowledgement e-mail confirming receipt of your order: this email will only be an acknowledgement and will not constitute acceptance of your order. A contract between us will bit be formed until we send you confirmation by email that the goods which you ordered have been dispatched to you. Only those goods listed in the confirmation email sent at the time of dispatch will be included in the contract formed.

b) Pricing and Availability

Whilst we try and ensure that all details, descriptions and proces which appear on this Website are accurate, errors may occur. If we discover an error in the price of any goods which you have ordered we will inform you of this as soon as possible and give you the option of reconfirming your order at the correct price or canceling it. If we are unable to contact you, we will treat the order as cancelled. If you cancel and you have already paid for the goods, you will receive a full refund.

Delivery costs will be charged in addition; such additional charges are clearly displayed where applicable and included in the 'Total Cost'.

c) Payment

Upon receiving your order we carry out a standard authorization check on your payment card to ensure there are sufficient funds to fulfil the transaction. Your card will be debited upon authorization being received. The monies received upon debiting of your card small be treated as deposit against the value of the goods you wish to purchase. Once the goods have been dispatched and you have been sent a confirmation email the monies paid as deposit shall be used as consideration for the value of goods you have purchased as listed in the confirmation email. 

Security Measures

We implement various security measures in accordance with industry standards to protect the security of your personal information. Your personal information will be stored at facilities located in the USA. LisaLise will have no liability for disclosure of information due to errors in transmission or unauthorised acts of third parties.


If any part of the Terms of Service is unenforceable (including any provision in which we exclude our liability to you) the enforceability of any other part of the Terms of service will not be affected all other clauses remaining in full force and effect. So far as possible where any clause/sub-clause or part of a clause/sub-clause can be severed to render the remaining part valid, the clause shall be interpreted accordingly. Alternatively, you agree that the class shall be rectified and interpreted in such a way that closely resembles the original meaning of the clause/sub-clause as is permitted by law.


We operate a complaints handling procedure which will use to try and resolve disputes when they forst arise, please let us know if you have any complaints or comments.


Your details will never be disclosed to third parties unless for compliance with any applicable law, regulation, legal process or governmental request. We will also release specific information in special cases, such as if there is an attempted breach of security or a physical threat to you or others.

Linking to this Website

You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval or endorsement on our part where none exists. You must not establish a link from any website that is not owned by you. The Website must not be framed on any other site, not may you create a link to any part of the Website other than the home page. We reserve the right to withdraw linking permission without notice. 

Prices & Product Information

Any other outlets that sell our products are responsible for pricing and product information on their independent Web Sites or in their physical locations. Prices, stock quantities, and product details are subject to change. Prices on this site are quoted in US Dollars.


If you breach these conditions and we take no action, we will still be entitled to use our rights and remedies in any other situation where you breach these conditions. 

Entire Agreement

The above Terms of Service constitute the entire agreement of the parties and suppressed any and all preceding and contemporaneous agreements between you and Any waiver of any provision of the Terms of Service will be effective only if in writing and signed by the Owner of